Want help from highly trained digital marketing specialists to help your small business grow online? We have an expert Digital Service Squad ready to help!

Digital Service Squad

The Digital Service Squad is a team of trained professionals with strong Technology and Digital Marketing skills and experiences.

Through the Digital Main Street Squad businesses receive targeted support to get started, grow their digital presence, and grow their business.

The Waterloo Region Small Business Centre is re-launching its Digital Service Squad to help small businesses reopen and recover from the impacts of COVID-19. Our experienced team has helped retail, personal services, restaurants, not-for-profit, and creative/culture organizations with everything from Google my business and social media, to launching websites and eCommerce shops. 

Always providing individualized one-on-one support to improve a small business's digital presence online. This includes:

  • Websites
  • eCommerce shops
  • Google my Business
  • Social Media 
  • Online training
  • Tools to improve customer engagement

These services are FREE to business in Waterloo Region.

Let us help you access the knowledge and skills you need to complete your digital transformation. Whether that is having a stronger online presence, selling online, or improving your social media tactics.  

Who Can Access the Program

The purpose of this program is to focus on small independent businesses that currently do not have the resources to build an online store. The criteria being used is as follows:

  • Have fewer than 10 employees or fewer than 25 employees if they are a cafĂ©, restaurant or bar
  • Not be a corporate chain or franchise

NOTE - Businesses can be based on main street, in industrial areas or home-based, and must be a registered business.

DMS Digital Transformation Grant

Our Digital Service Squad can help businesses apply for the Digital Transformation Grant (DTG). The DTG provides qualifying main street businesses with the opportunity to receive a $2,500 grant to implement recommendations and digital projects identified by the Digital Service Squad, DMS online digital assessments or through participation in ShopHERE and Future Proof Transformation Teams programs. For more clarification, speak with your Digital Service Squad Expert or visit the DMS Ontario Grant Website here: 

NOTE - The Digital Transformation Grant applications are now closed.