COVID Recovery

Nobody was ready for COVID-19. But looking forward, the Small Business Centre is here to help with programs, resources, and tools so you can get back to business.

Small Business Recovery Outreach Toolkit!

We heard about financial challenges caused by the pandemic, the desire to retain and support employees, the need to strengthen online presence and sales, interest in how other businesses are addressing challenges, the uncertainty of how to re-open and how to do so safely, and the emotional toll of all this.

So, we’ve organized the most requested resources into a toolkit that we hope will help to make things a little less overwhelming. This toolkit includes a comprehensive list of tools, resources, and programs that can assist you with the next stages of recovery and reopening for your business.

More +

ShopHERE provides independent small businesses and artists with a quick, easy and no-cost way to get selling online right away.

The COVID-19 crisis has highlighted the importance of having an online presence to sell goods and services.
To address this need, Digital Main Street is collaborating with Google, Shopify, Mastercard and Microsoft to build and optimize online stores for small independent businesses and artists in just a matter of days.

More +

Digital Service Squad

It's time to locate your business online! The Digital Service Squad will assist you with FREE digital transformation consulting and support. Let us help you access the knowledge and guidance you need to complete your digital transformation. Whether that is having a stronger online presence, selling online, or improving your social media strategies.

More +

Digital Transformation Grant

The Digital Main Street Ontario Grants program provides qualifying main street businesses with the opportunity to receive a $2,500 grant to implement recommendations and digital projects identified by the Digital Service Squad, DMS online digital assessments or through participation in shopHERE and Future Proofing Main Street programs.

More +

DMS ShopHere Powered by Google

Powered by Google and in partnership with Digital Main Street, the shopHere program provides access to a volunteer website developer who will provide businesses and artists with hands-on support to design and launch an e-commerce website using the Shopify platform.

Sign up today! It's a quick, easy, and no-cost way to get selling online right away.

More +

Future Proofing Main Street

Future Proofing Main Street is a program that assists businesses with identifying new markets, pivoting their business model, and developing and implementing a deep digital transformation plan.

More +

Digital Tools

Digital Main Street is a free platform that helps main street businesses identify and adopt the right digital tools and technologies that can help reach more customers and boost sales. Check out the upcoming events and webinars!

More +


Join the Waterloo Region Small Business Centre for a Peer2Peeer group session. Peer2Peer groups help professionals in the Waterloo Region share challenges and lessons-learned in a friendly, informal environment. Peer2Peer groups provide an opportunity for individuals in similar roles or functions to exchange advice and best-practices information.

More + 

Check Out This Weeks Newsletter

Become an expert in your business. Learn and register for up-to-date webinars, workshops, and events.


Get The Support You Need

If you’re facing financial hardship as a result of COVID-19, there is support available for individuals and businesses.

More +

Get Your Answers

During the COVID-19 crisis, our primary concern is making sure you have the support you need to get through this uncertain and challenging time. We will provide you with the latest information on government announcements. Answers to frequently asked questions related to; Business Continuity, Financial Support, EI & Employment Income, Employee Management, Fraud & Business Security, Health & Safety, and Employee Travel.

More +

    Last updated August 17, 2020